Questions? We’ve Got You.
Find answers about personalized jewelry, custom graduation designs, uploads, collections, and custom requests.
Frequently Asked Questions
Start by submitting a custom creation request with your idea, inspiration photos, colors, deadline, and any details you have. After reviewing your request, we will contact you with next steps.
Ohh So Craftee offers personalized jewelry and custom graduation creations. The Charms and Blanks collections are being prepared and will be available later.
Many products can be personalized. Each product page shows the selections available for that specific item.
Personalized jewelry name fields accept 1 to 12 characters. Spaces count toward the 12-character maximum.
The current Product Color choices are Gold and Silver.
The current necklace size choices are 16 inch, 18 inch, and 20 inch.
Current choices are 10 mm — Child, 20 mm — Child, 40 mm — Medium, 60 mm — Large, and 100 mm — Extra Large.
The set includes one custom name necklace and one pair of custom name earrings using the same name.
Lovers Earrings use two separate personalized names—one first name and one second name—on the pair.
Lovers Earrings use two separate names. Custom Name Earrings use one name for the personalized pair.
The live preview is for visualization purposes. Final sizing, spacing, and appearance may vary slightly.
Choose one of the designs shown on the product page or select Custom Design. Custom Design requires an inspiration file and additional information. Graduation Fans currently use the neutral labels Design 1, Design 2, and Design 3 until final design names are confirmed.
The graduation product form accepts one JPG, JPEG, PNG, or PDF file up to 5 MB.
Yes. Inspiration photos, sketches, colors, logos, or examples help explain your vision.
Yes. Bulk orders are available for businesses, churches, schools, events, teams, parties, and special occasions. Include the item type, quantity, deadline, and details in your request.
Yes. Use the custom request page to describe your idea. If it can be created, we will help guide the next steps.
Those collections are still being prepared. A launch date has not been announced.
Email hello@ohsoocraftee.shop or use the Need Something Else request form.
Still Have Questions?
Send us your idea or request and we will help guide you through the next steps.
Start A Custom Creation